Welcome to our client page
From here you can see your place in our order queue, once started (look out for a star icon) your order progress, and as soon as we have it, the estimated completion date for your order. (Please don't book an electrician until we have confirmed the date with you, dates on this page are an estimation only).
Our estimated lead time at present is 14 -16 weeks from order confirmation for designs with timber elements. Pendant lighting is currently 5 - 6 weeks.
Once you have placed your order you will be assigned a number for the queue below. Please don't be concerned if you don't hear from us for a few weeks, this is because we are busy working on the orders ahead of yours. As soon as we begin working on your order, we will let you know via WhatsApp or email.
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Some orders will have work done to them ahead of others, this may be a for lots of reasons, such as they have requested a specific date for completion at the point of order, the timber needed to be prepped and dried or have sika applied, or the timber had to be worked on a little to assist with finalising the design. Sometimes if we have several similar orders, we will work on them together in order to streamline our workflow.
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Once work begins:
Chandeliers typically take 4-6 days to complete once started, lamps and wall lights (depending on the complexity) take 1-3 days, outdoor fixtures take 7-10 days and pendants take 1 day - please note that these are only estimates, we can encounter problems along the way, or need to keep checking design details with you, and these can extend the lead time.
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Our lead time is an estimate, please don't rely on it. If you have time constraints please do let us know as soon as possible. Unfortunately if we suffer delays to an order before yours, it will inevitably have a knock on effect. If we need to order in component parts, or have parts manufactured or plated, this may also extend the lead time. As a rule of thumb, we work on orders in the order that we receive them, and so please do keep an eye on the orders list below to see your place in our queue.
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Please note that pendant lights with no timber elements are wired around our other orders and so typically have a lead time of 3-4 weeks.
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Phonograph speaker horns have a lead time of 4-6 weeks. If you have a special occasion that the speaker is for, please let us know asap.
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We are a full time team of two with one part time member of staff, all of our creations and unique and handmade, and as such take time to make perfect. We understand that waiting can be frustrating, but it will be worth it!
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Have more questions? Most can be answered on our FAQ's page, but please do get in touch with any other queries.
Icons
- Silhouette - your order is in the queue, work has not yet begun.
- Star - work is underway, we'll be in touch if we have any questions or want to share photos or videos with you.
- Lightning bolt - we are wiring your order.
- Question Mark - please get in touch, we need to talk to you.
- Stopwatch - we are waiting for component parts or bulbs to be delivered
- Truck - your order is finished and ready for collection/to ship.
- Lock - pending payment to confirm your order.
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If the making process of your chandelier is taking longer than expected and your builder or electrician is chomping at the bit, please consider ordering our advance wiring kit. That way your electrician can install, test and certify your electrical installation in advance of your fixture arriving. Read more about our advance kits here.
Client Orders
Order 227 Cavill
17/11/24 #1093 Whiskey Stave Standard Lamp
Est completion date 17/3/25
17/3/25 wiring
Order 229 Hildrew
24/11/24 #1095 Oak beam chandelier 140cm 13 lamp holders
19/2/25 timber cut, preparing
28/2/25 please get in touch regarding component colour choices and measurements.
Order 231 Cherobrier
24/11/24 #1097 Norwegian Spruce 120cm 11 lamp holders
6/3/25 please check WhatsApp messages - awaiting confirmation on timber and colours
18/3/25 varnishing
28/3/25 wiring
Order 232 Colvin
26/11/24 Etsy Dispatch by 6th Feb 2025
Long drop spiral oak chandelier
17/3/25 wiring
Order 233 Johnson
29/11/24 #1101 Ancient beam chandelier, 1m, 7 bulb holders, Old english brass
17/3/25 prepping timber
Order 234 Hutchinson
#1102 1/12/24 whiskey barrel 7 bulb chandelier
17/3/25 wiring
Order 238 Bagnall
31/12/24 Rustic 300 oak 90cm long, 7 lamp holders, jute cable, old English brass components
Est completion date 31/3/25
17/3/25 power washing 3 x 400 year old beams will come back to you to choose.
Order 238-1 Faithful Davies
8/1/25 Etsy
15 bulb whiskey barrel cascade chandelier
Scheduled dispatch by 20th March
Order 239 Edworthy
#000002 24/1/25 triple spruce flush mount
added wall light
Order 244 Burtt
Etsy 29/1/25 scheduled dispatch 10/4/25
Advance kit ordered est dispatch 5/2/25
Order 246 Leung
31/1/25 Whiskey barrel lid chandelier
7/2/25 whiskey lid arrived at the studio
Order 247 Wilson
1/2/25 1m 5 bulb Norwegian Spruce
Order 249 Miller
5/2/25 Flush mount Norwegian spruce with Rondo smokey bulbs
Order 250 Braby
10/2/25 Whiskey clock
Awaiting more barrel lids to be delivered, as soon as we hve them I'll be in touch for you to choose the perfect piece.
Order 251 Ripper
13/2/25 2 x triple pendants with mega globes
Order 252 Coffee
14/2/25 1m 8 bulb wrap around oak beam chandelier
Order 253 Tyson
19/2/25 120cm oak beam chandelier
Order 254 Fleetwood
etsy 16/2/25 Triple evo
11/3/25 pendant complete, awaiting bulb delivery
Order 255 Stjernfeldt
23/2/25 7 bulb cascade Pendant USA
Order 256 Hawkins
etsy 25/2/25 Triple evo
11/3/25 pendant complete, awaiting bulb delivery
Order 257 Levett
28/2/25 oak wrap around chandelier and matching table lamp
oak bark stripped to see the colour
Order 258 Combs
1/3/25 90cm dia 16 bulb water resistant cable reel cascade chandelier USA
Order 259 Little
16/3/25 triple pendant set and 1 x oak wall light
Order 260 Goodall
Etsy 16/3/25 Triple Evo Pendant tri-colour
Order 261 Lye
19/3/25 Rainbow Chandelier
Order 262 Jones
22/3/25 Angel Lamp
Order 264 Smith
25/3/25 Whiskey Clock
Order 265 Graves
25/3/25 Whiskey clock
Order 266 Brown
25/3/25 Whiskey stave chandelier
Order 267 McClelland
Etsy 24/3/25 2 x love heart wall lights
Order 268 Kashmiri
25/3/25 wall light
Order 269 McCloskey-Lambert
20/3/25 Oak chandelier, 120cm 11 bulb holders
Order 270 Hinchcliff
20/3/25 Deposit on spruce 'I' for chandelier
Order 271 Harding-Reyland
28/3/25 Etsy Wall light fixed Rod
Order 272 O'Byrne
29/3/25 120 - 150 oak beam wrap around chandelier